Privacy Policy

Last Updated: February 21, 2025

Pawz Natura (“we”, “us”, “our”, or “the Site”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you access or use our website https://pawznatura.com, interact with our services, or otherwise communicate with us.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website or services.
1. Updates to This Privacy PolicyWe may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. We will post the updated version on this page and revise the “Last Updated” date above.
2. Information We Collecta. Information You Provide DirectlyWe may collect the following personal information when you voluntarily provide it to us:

• Name, email address, phone number, and mailing address
• Billing and shipping information
• Account login credentials (username, password)
• Customer service inquiries and communication content

b. Information Collected AutomaticallyWhen you visit or interact with our Site, we may automatically collect information using cookies and similar technologies, including:

• IP address
• Browser and device type
• Pages viewed and interactions on our site
• Time and date of access

c. Information from Third PartiesWe may receive information about you from:

• Service providers like WordPress
• Payment processors
• Advertising and analytics partners
• Social media integrations (when used)

3. How We Use Your InformationWe may use your personal information for purposes including:

• Fulfilling orders and delivering products
• Managing your account and transactions
• Sending updates and transactional communications
• Sending marketing and promotional content (with opt-out options)
• Detecting and preventing fraud and unauthorized access
• Improving and customizing your user experience
• Complying with legal obligations

4. Cookies and Tracking TechnologiesWe use cookies and related technologies to:

• Operate and improve our website
• Analyze visitor traffic and usage patterns
• Remember your preferences
• Support advertising and retargeting efforts

You may modify your browser settings to block cookies, but doing so may affect your experience on our Site.
For more details, refer to our Cookie Policy given below

Last Updated: May 06, 2025This Cookie Policy explains how Pawz Natura (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website at https://pawznatura.com (the “Site”). It explains what these technologies are, why we use them, and your rights to control their use.

By continuing to use our Site, you agree to our use of cookies as outlined in this policy.

4.1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, to make your next visit easier and the site more useful to you.

4.2. Types of Cookies We Use

We use the following categories of cookies on our Site:

4.2.a. Strictly Necessary Cookies

These cookies are essential for the Site to function properly. They enable core features such as security, network management, and accessibility.

Examples include:

• Managing your shopping cart
• Accessing secure areas of the Site
• Authenticating account logins

4.2.b. Performance and Analytics Cookies

These cookies collect information about how visitors interact with the Site, such as which pages are visited most often and whether users encounter error messages. This helps us improve the performance of our website.

Examples include:

• Google Analytics
• WordPress analytics tools

4.2.c. Functionality Cookies

These cookies allow the Site to remember your preferences and choices (such as language or region) to provide a more personalized experience.

4.2.d. Advertising and Targeting Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. They may be set by us or by third-party providers.

4.3. Third-Party Cookies

Some cookies on our Site are placed by third-party services that appear on our pages. These third parties may use cookies to collect information about your online activities across different websites.

Common third-party tools we may use include:

• Google Ads
• Facebook Pixel
• Instagram integrations
• Payment gateways (e.g., Razorpay or Stripe)

We do not control these third-party cookies, and their use is governed by the privacy policies of the companies providing them.

4.4. How You Can Control Cookies

You have the right to accept or reject cookies. Most browsers accept cookies automatically but allow you to modify your settings to decline them. Please note that disabling cookies may affect the functionality and user experience of the Site.

Browser Controls

You can set or amend your web browser controls to accept or refuse cookies. For more information, refer to your browser’s help section.

Do Not Track Signals

Our Site does not currently respond to “Do Not Track” signals from browsers due to the lack of a consistent industry standard.

4.5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in law or technology. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Site signifies your acceptance of any updates.

4.6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: info@pawznatura.com
Address: Pawz Natura, Ratanpur, Shimla Bypass Road, Dehradun, Uttarakhand, 248007
5. How We Share Your InformationWe may share your personal information with:

• Service providers and vendors (e.g., payment processors, shipping partners, IT support)
• Marketing and business partners
• Affiliates and subsidiaries
• Legal authorities (when required to comply with the law)
• In connection with business transfers (e.g., mergers, acquisitions)

We do not sell or share your sensitive personal data for profiling or targeting without your explicit consent.

6. Third-Party LinksOur Site may contain links to third-party websites. These sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of any external sites.

7. Children’s PrivacyOur Services are not intended for children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal data, please contact us for deletion.

8. Data Security and RetentionWe take reasonable precautions to protect your data. However, no method of transmission or storage is 100% secure.

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your RightsDepending on your location, you may have rights regarding your personal data, such as:

• Access: Request details of your personal information.
• Correction: Request updates to inaccurate information.
• Deletion: Request deletion of your information.
• Portability: Request a copy of your data in a portable format.
• Restriction: Ask us to limit processing of your information.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.
• Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, contact us via the information below. We may need to verify your identity before processing requests.

10. International Data TransfersYour data may be transferred and processed outside your country. Where applicable, we use standard contractual clauses or other legal mechanisms to safeguard your information during such transfers.

11. ComplaintsIf you have concerns about our handling of your data, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

12. Contact UsIf you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@pawznatura.com
Address: Pawz Natura, Ratanpur, Shimla Bypass Road, Dehradun, Uttarakhand, 248007